Payment policy

Brandtick offers secure and convenient payment options for your orders, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
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Post-Payment Address Changes

Can I update my billing or shipping info after paying?
Once an order is placed, address changes are limited. To request a change:

  1. Contact our Customer Service at brandtick2@outlook.com immediately after ordering.
  2. If your order hasn’t shipped, we can update the address.
  3. If the package is in transit, changes aren’t possible. Track your order via the confirmation email to check status.

Payment Confirmation

How do I know my payment was received?

  • Email Notification: We’ll send a confirmation email once payment is processed.
  • Account Check: Log in to your Brandtick account to view order status:
    • "Processing" indicates payment is received and order is being fulfilled.

Invoicing

Do you provide invoices?
Yes. After order confirmation and payment clearance, we’ll email your invoice within 1–2 business days.

Payment Verification

Why is my payment being verified?
For your security, some orders undergo a standard verification process:

  • Our team confirms transactions are authorized to prevent fraud.
  • Verified orders receive priority processing for future purchases.
  • This step helps protect your account and ensures a safe shopping experience.

Need Help?

Contact our payment support team:
brandtick2@outlook.com
+1 667 583 3151

We’re here to ensure your payment process is smooth and secure.